MRC Boom Fix Staff Chair | Mid-Back Fixed Ergonomic for Office Chair & Study Chair

MRC Boom Fix Ergonomic Office Chair - Breathable Mid-Back Mesh Desk Chair with Contoured Armrests, Comfortable Padded Seat - Modern Task Chair for Home Office and Study (Grey/White)

About this item

Shipping policy

Order confirmation
After the order is placed, it typically takes less than 2 days to dispatch your shipment.
Once the order is shipped:

• We will send a Shipment Confirmation email that provides you with a tracking
  number(s) of the shipment.
• You will then receive the order at the shipping address provided within the time
  frame based on your location.
  If you find that your order(s) has passed the estimated shipping date but you do not have the tracking information, please contact our us at mrcexecutive4u@gmail.com
  

Order cancellation
In case the order has not been dispatched, a cancellation request can be raised by
dropping a mail at mrcexecutive4u@gmail.com We will issue a refund for the
entire amount, deducting only platform and payment gateway fees, to the original
payment source. Once dispatched, the order becomes non-cancellable and no
requests can be entertained.

Shipping services
We use third-party shipping partners to deliver our products to customers. However,
we are now diversifying our shipping methods to provide customers with faster
shipping. Currently, we provide free shipping to all our customers across India.
keep in mind:

• Free shipping is applied for all MRC Executive Chairs products purchased directly
  on the website.
• Please be aware that we offer ground shipping service but no other expediting
  shipping options

Shipping time frame
The shipping time frame is how long it takes for the product to reach your location.
The shipping time frame is calculated from the estimated shipping date to the
delivered date. Please note that each item in one order may have different estimated
shipping dates due to different stock availability.
The shipping time frame varies depending on your locations:

• Central India - 2 to 5 business days after the item is shipped
• North and South India - 4 to 7 business days after the item is shipped
• North East India - 5 to 9 business days after the item is shipped
• We are unable to deliver to the following states and areas currently:
  Lakshadweep and Andaman and Nicobar Islands

Multiple shipments
Sometimes you may find that your order is delivered in several packages. This can be
done for a number of reasons:

• By separately packaging components we may lower the risk of any damage or
  breakages during transit
• By separately packaging components we may lower the risk of any damage or
  breakages during transit
• We have multiple warehouse locations, and our separate packaging gives our
  shipping partners the flexibility to pick up and deliver your order
• We are able to optimise our shipping costs and continue to provide you with free
  shipping (except oversized products)

Missing or lost packages
In case you receive delivery notification of the shipment(s) via your email without
finding or receiving the order(s), please try:

• Looking around the shipping address (if you live at a residence)
• Checking again with the receptionist at the reception area (if you live in an
  apartment)
• MRC Executive Chairs reserves the right to deny assistance or responsibility for all
  the lost claims, which are reported to us after 7 days from the delivery date, or
  because customer provides the incorrect/incomplete shipping address.
  (except oversized products) Some carrier’s delivery notification can be shot out 24 hours before its actual arrival. If you still can’t find your package(s), please report the case immediately to us on mrcexecutive4u@gmail.com So that our Customer Service Department can assist you in filing the claim and sending you a new package(s) replacement.

Replacements
We ensure that the product are packed well and shipped shapely to our customers but
in rare cases, should the product arrive damaged, we will promptly replace the
affected component or the entire product. Please contact us at
mrcexecutive4u@gmail.com within 72 hours of delivery with adequate images and
videos of the damaged goods. Kindly note that we are unable to address
manufacturing defects reported after the specified timeframe.